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"January 9, 2008 was a Red Letter Day for the Mater Hospital Redevelopment PPP, with the commencement of services under the contract.  Building maintenance, cleaning, security, catering and material management are all now being managed by the Novacare Consortium.  Further, the Help desk is now in operation 24 hours a day, 7 days a week and can be contacted on internal line 11 111."

 

 

Soft Facilities Management

Medirest (Australia) Pty Ltd

Medirest Team

Alan Boyd is the General Services Manager for Medirest, and heads up the management team. Alan has over 20 years experience in Hospitality Industry, primarily in the Management of Public and Private Healthcare Services.
Stewart Walters
   
   

Jemma Owen is Human Resources Manager, and also guides the change management process for Medirest at the Mater. Jemma has 8 years HR/ER, organisational development and change management experience in both the public and private sectors.

Scott Lusted
   
   

Dominic Grundy - Retail Manager

 
   
   

 

Nicole Latham is Customer Services Manager for Medirest, and will be the first port of call for many of the Hospitals Unit and Department Managers. Nicole’s background and training is in Health Management.

 

   
   

Mike Macleod  – Support Services Manager

Mike has been in the catering industry for the past 25 years and in the health industry for the past 2 years. In the United Kingdom, Mike achieved a Higher National Diploma in Hotel Catering and Institutional Management and a Scottish National Certificate in Business Studies. Mike is HACCP Trained and a qualified Food Safety Supervisor.

   
   

Medirest’s Compliance & Training Coordinator is Rada Longmire. She has worked in the Health Industry for over 20 years. She has experience in nursing, OH&S and patient safety. Rada has completed a degree in OH&S, and holds certificates in Workplace Training and Assessment, Nursing, and Community and Childcare. She is also an accredited Return to Work Coordinator  
 
Rada enjoys the challenges and benefits of working within a Health Facility and being a part of the Novacare Consortium.

   
   
The Mater Newcastle Security will be Managed by Mark Getley. He is a licensed Security Consultant with over nineteen years experience in the security industry, which includes retail, commercial, industrial, events and close personnel protection.
   
   

 

Lisa Davies is the Help Desk Supervisor.  Lisa has had extensive Help Desk experience in the US, and previously held a Cleaning Supervisor's position with Medirest on the Mater site.

 

   
   

 

Medirest’s Materials Management Supervisor is Joel Gaffney, who will look after storage and distribution. Joel’s background is in procurement and stock control.

 

   
   
Sally Wilbow - Human Resources Officer
Sally is a recent addition to Medirest and comes with a background in retail and financial industry management. Sally looks after the day-to-day Human Resource activities of Medirest

Compass PLC

  • 10th largest employer in the world
  • World’s largest food service organisation
  • Over ₤11 billion in annual turnover
  • 400,000 people in over 75 countries

Compass (Aust)

  • Largest food service organisation in Australia, with 10,000 employees and operations across 600 locations

Medirest

  • Global health care business
  • 4,200 hospital food service accounts
  • 1,500 senior living communities

 

 
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