"January 9, 2008 was a Red Letter Day for the Mater Hospital Redevelopment PPP, with the commencement of services under the contract.  Building maintenance, cleaning, security, catering and material management are all now being managed by the Novacare Consortium.  Further, the Help desk is now in operation 24 hours a day, 7 days a week and can be contacted on internal line 11 111."